How do I connect my cloud printer?

Please follow the steps below to connect your cloud printer to Oliver POS. There are 2 steps to get you connected. 

Step 1 - Connecting the Printer’s Wi-Fi

  1. Turn on printer
  2. Download Sunmi assistant from the Google / iOS  app store
  3. Create an account with the Sunmi assistant
  4. Once done, open Sunmi assistant > go to Device > add device
  5. Choose the Cloud Printer thumbnail
  6. Input the serial number of the printer by Scanning the QR Code or manually typing the serial number listed at the bottom of the device. 
  7. Choose the Wi-Fi network, make sure you choose 2G Network
  8. Once Wi-Fi is connected you should see the cloud printer in the device list. Once you can see the device in the list,  that means it is now connected to the Wi-Fi network
  9. Now that you are connected, click the device in the Sunmi assistant app, and unbind the device from the assistant. This step is important to connect to Oliver.
  10. Now you are ready to connect the device to the Oliver POS!

Step 2 - Connecting to Oliver POS

  1. Log into your dashboard - hub.oliverpos.com
  2. Go to Settings > Locations
  3. Click on the location name and select “cloud printer” on the left (See image below) 
  4. Select “Add new” at the top right of the page - (Image below)
  5. Fill out the form with the name and serial number. 
  6. Click submit and you are done! 

Log in to your register and you will now be able to print to the cloud printer. 


Resetting the printer

  1. Turn off the printer
  2. Hold the reset button on the bottom of the device for 15 seconds
  3. Keep holding the button then flip the on switch on and hold another 15 seconds
  4. Let go and turn off the device
  5. Turn the printer back and it should be ready to pair again. 

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