FAQ
How to change the receipt size of my register at Oliver POS?
To change the receipt size, on the Oliver HUB, click on Settings and select Registers. Once in the Registers page, select a register. Under the Details tab, find the option for Receipt Size. From here, the size of the receipt can be adjusted.
What types of receipt sizes does Oliver POS support?
Oliver POS supports 4 different types of receipt sizes. They are: - Letter Head - A4 - 52mm -80mm
Installing the Oliver POS Bridge
To get started with your Oliver POS Bridge from within your demo shop, simply click "I'm ready to connect my store to Oliver POS". A new tab will open to walk you through the process. Log into your Wordpress website and Add a New Plugin from the ...
Is it possible to see the total amount of tax and multiple tax rates collected over a period?
We understand that tax calculations and reporting can get confusing with all the different tax rates out there! That’s why we have made tax reports that are easy to understand. You can generate the report if you go to Oliver Hub, click on “Reports” ...
What hardware do I need to get started with Oliver POS?
To get started, all you need is a device with a browser and an internet connection. If you have a specific piece of hardware you’d like to integrate, contact us via support@oliverpos.com.
Can I print receipts with Oliver POS?
Yes! For folks using either the Oliver Combo or the Oliver Go, there is an integrated receipt printer in the terminal that automatically prints following checkout. For other Point of Sale setups, as long as you have a connected printer it will be ...
Can I connect Oliver POS to a cash drawer?
Yes! The Oliver Combo and The Oliver Mini are fully compatible with most cash drawers with standard connections (RJ45). For people not using one of the Oliver POS point of sale terminals, Oliver POS is compatible with cash drawers when combined with ...
Can I use a cash drawer with Oliver POS for windows?
Yes, Oliver POS users can use a cash drawer that needs to be set up with the receipt printer through Windows settings. The cash drawer will open automatically after each transaction when the receipt generated by the Web Register is printed through a ...
Can I attach my scanner with your hardware?
Yes, you can attach your barcode scanner with our Oliver Pro and Oliver Mini.
Does Oliver POS support third-party printers?
Yes! Oliver POS has been tested with many Third Party Printers. If you’ve got a specific printer you need us to integrate with, please contact support@oliverpos.com.
How do I connect my cloud printer?
Please follow the steps below to connect your cloud printer to Oliver POS. There are 2 steps to get you connected. Step 1 - Connecting the Printer’s Wi-Fi Turn on printer Download Sunmi assistant from the Google / iOS app store Create an account ...
What languages are available for Oliver POS?
Oliver POS is currently available in English, French, Spanish, Hindi, German, Norwegian, Mandarin, Danish, and Dutch. We are always working on growing our list of languages offered. If you're considering Oliver POS but don't see your language listed, ...
Why is there a page called ‘Oliver POS Products’ on my website?
If you've installed Oliver POS, a hidden page called "Oliver POS Products" will be automatically added to your website. However, there is a small chance that the page will not be hidden and may appear on your website menu. If this is the case, ...
Can Oliver connect to a locally hosted website?
If you are using a local host then you will NOT be able to connect Oliver POS. It is convenient to test in a local environment however, if you are on your local network Oliver will not be able to find you. What do you need to do? That's easy, make ...
What permalinks settings do I need to connect to Oliver?
There are two quick steps to check if your permalinks are set to connect to Oliver. 1. Login to your WordPress account and go to "Settings" then "Permalinks" at the bottom left-hand corner of the page. 2. Ensure that any option BUT "Plain" is ...
Can Oliver connect to an unsecured website?
Oliver will NOT be able to connect to a website that does not have an SSL certificate. As websites contain sensitive information an SSL certificate is essential to protect the data as it passes from the browser to the website's server. This is ...
Are Integrated payments with Oliver POS the only option?
Absolutely not! You can accept unintegrated credit card payments with Oliver. You’ll just need to enter the transaction amount on the Payment Terminal as payments won’t automatically be pushed from Oliver POS to the Payment Terminal.
Which Payment Processors is Oliver integrated with?
Click the link highlighted to view our list of integrated payment processors. Have more questions? Talk to us via the live chat at the bottom left of the screen. We are here to help!
All my products have barcodes. Will that work with Oliver POS?
Yes! As long as you have a barcode scanner and your products have a valid barcode reference in your WooCommerce shop, you will be able to search products using their barcodes in Oliver.
What is the cost of an Oliver POS subscription?
We have different pricing plans to suit different business needs. Click the highlighted link to check out our prices - Oliver POS Pricing If you have any questions, please contact our fantastic support team
Does Oliver POS work without WooCommerce?
Better question: Why would you want to use anything but WooCommerce? But more seriously, no, we currently only support the e-commerce platform. This is because we’ve built Oliver POS to integrate deeply into your WooCommerce shop, letting us provide ...
What would be required to use the Oliver POS plugin?
Oliver POS is designed to work specifically as a WooCommerce Point of Sale. So, you’ll need access to a wordpress site with WooCommerce. Products, orders, and customers (along with a series of other datasets) are synced into Oliver POS automatically. ...
What are the browsers that Oliver POS works on?
To add new features or change the existing ones, we have to keep updating Oliver POS. Every time we push a new version, we test it on different browsers as new updates don't always work well with an old browser. So, if Oliver POS is not working ...
Is there a web/desktop version of Oliver POS?
Yes! It is accessible through sell.oliverpos.com. Our web register is one of the most popular ways for our customers to use the POS. Having a web register sell.oliverpos.com also allows us to support a wide variety of hardware options.
Popular Articles
Can multiple tax rates be set up?
Yes! You can set up multiple tax rates in Oliver POS, but please note this is a Pro feature and is not available with our free plan. Login to your WooCommerce, go to your WooCommerce settings, and go to the Tax tab and set up different tax rates. ...
How can languages be changed in the POS Register?
Oliver POS Languages Languages can be changed in Oliver Hub by selecting 'Settings' on your main menu and going into 'General Settings'. Under the 'General Details' tab, about halfway down the page should be the option to select your Register ...
What does ‘Your Connection is not Private’ mean?
If you're receiving the message "your connection is not private" on your browser, or "error code received" on WordPress, you might need an SSL Certificate. Currently, Oliver POS does not support sites without an SSL Certificate. An SSL Certificate is ...
How does Oliver POS handle WooCommerce orders?
Oliver POS Syncs orders via the WooCommerce Bridge. When an Order is processed in Oliver POS, the order is simultaneously sent to WooCommerce. Likewise, all orders processed online are also sent to the POS and are available in Activity View for ...
How does Oliver POS integrate with WooCommerce?
Oliver POS Integrates with WooCommerce by Installing a “Bridge” Plugin on your WordPress Website which creates a shared database between Oliver POS and your WooCommerce Data. This link syncs Products, Inventory, Orders, Users, Settings + more from ...