How do I connect my cloud printer?

How do I connect my cloud printer?

Please follow the steps below to connect your cloud printer to Oliver POS. There are 2 steps to get you connected. 

Step 1 - Connecting the Printer’s Wi-Fi

  1. Turn on printer

  2. Download Sunmi assistant from the Google / iOS  app store

  3. Create an account with the Sunmi assistant

  4. Once done, open Sunmi assistant > go to Device > add device

  5. Choose the Cloud Printer thumbnail

  6. Input the serial number of the printer by Scanning the QR Code or manually typing the serial number listed at the bottom of the device. 

  7. Choose the Wi-Fi network, make sure you choose 2G Network

  8. Once Wi-Fi is connected you should see the cloud printer in the device list. Once you can see the device in the list,  that means it is now connected to the Wi-Fi network

  9. Now that you are connected, click the device in the Sunmi assistant app, and unbind the device from the assistant. This step is important to connect to Oliver.

  10. Now you are ready to connect the device to the Oliver POS!

Step 2 - Connecting to Oliver POS

  1. Log into your dashboard -

  2. Go to Settings > Locations

  3. Click on the location name and select “cloud printer” on the left (See image below) 

  4. Select “Add new” at the top right of the page - (Image below)

  5. Fill out the form with the name and serial number. 

  6. Click submit and you are done! 

Log in to your register and you will now be able to print to the cloud printer. 

Resetting the printer

  1. Turn off the printer

  2. Hold the reset button on the bottom of the device for 15 seconds

  3. Keep holding the button then flip the on switch on and hold another 15 seconds

  4. Let go and turn off the device

  5. Turn the printer back and it should be ready to pair again. 

Screenshot 2021-06-10 11.27.18 AM-1

Screenshot 2021-06-10 12.39.59 PM

    • Related Articles

    • Can I connect Oliver POS to a cash drawer?

      Yes! The Oliver Combo and The Oliver Mini are fully compatible with most cash drawers with standard connections (RJ45). For people not using one of the Oliver POS point of sale terminals, Oliver POS is compatible with cash drawers when combined with ...
    • Can Oliver connect to an unsecured website?

      Oliver will NOT be able to connect to a website that does not have an SSL certificate. As websites contain sensitive information an SSL certificate is essential to protect the data as it passes from the browser to the website's server.  This is ...
    • What permalinks settings do I need to connect to Oliver?

      There are two quick steps to check if your permalinks are set to connect to Oliver. 1. Login to your WordPress account and go to "Settings" then "Permalinks" at the bottom left-hand corner of the page. 2. Ensure that any option BUT "Plain" is ...
    • Can Oliver connect to a locally hosted website?

      If you are using a local host then you will NOT be able to connect Oliver POS. It is convenient to test in a local environment however, if you are on your local network Oliver will not be able to find you.  What do you need to do? That's easy, make ...
    • Can I print receipts with Oliver POS?

      Yes! For folks using either the Oliver Combo or the Oliver Go, there is an integrated receipt printer in the terminal that automatically prints following checkout. For other Point of Sale setups, as long as you have a connected printer it will be ...