How do I connect my cloud printer?
Please follow the steps below to connect your cloud printer to Oliver POS. There are 2 steps to get you connected.
Step 1 - Connecting the Printer’s Wi-Fi
Turn on printer
Download Sunmi assistant from the Google / iOS app store
Create an account with the Sunmi assistant
Once done, open Sunmi assistant > go to Device > add device
Choose the Cloud Printer thumbnail
Input the serial number of the printer by Scanning the QR Code or manually typing the serial number listed at the bottom of the device.
Choose the Wi-Fi network, make sure you choose 2G Network
Once Wi-Fi is connected you should see the cloud printer in the device list. Once you can see the device in the list, that means it is now connected to the Wi-Fi network
Now that you are connected, click the device in the Sunmi assistant app, and unbind the device from the assistant. This step is important to connect to Oliver.
Now you are ready to connect the device to the Oliver POS!
Step 2 - Connecting to Oliver POS
Log into your dashboard - hub.oliverpos.com
Go to Settings > Locations
Click on the location name and select “cloud printer” on the left (See image below)
Select “Add new” at the top right of the page - (Image below)
Fill out the form with the name and serial number.
Click submit and you are done!
Log in to your register and you will now be able to print to the cloud printer.
Resetting the printer
Turn off the printer
Hold the reset button on the bottom of the device for 15 seconds
Keep holding the button then flip the on switch on and hold another 15 seconds
Let go and turn off the device
Turn the printer back and it should be ready to pair again.
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